
Orders over $499

Hard-to-find varieties

Only the best for your grow
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Need a hand?
Orders & Support
We’re here to help you grow with confidence! Whether you’re shopping for your first grow kit or fine‑tuning a pro setup, we’re here to help every step of the way.
Have questions about your order, shipping, or returns? Our FAQs are packed with quick answers – from same‑day shipping info to how to return a product hassle‑free.
Need a hand with setup or plant care? Pop in‑store or get in touch – we love helping growers (no matter your experience level) get the best out of their systems and plants.
Can I cancel or modify my order after it has been placed?
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Changed your mind? No stress! If your order hasn’t been packed or shipped yet, reach out to us as soon as you can and we’ll do our best to adjust it for you. Once it’s on its way, though, we can’t make any changes.
Can I purchase an extended warranty?
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Most of our products are covered by the manufacturer’s standard warranty. If something goes wrong, we’ll help guide you through the process of getting it sorted, just reach out.
Can I track the status of my order?
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Absolutely! As soon as your order leaves our hands, we’ll send you a tracking link so you can follow its journey right to your door.
Do I need to pay for shipping a return?
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If you’re returning something because you’ve changed your mind, you’ll need to cover the return shipping. But if it’s faulty or we’ve made a mistake, that’s on us, we’ll sort it out for you.
Do you offer any financing options?
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We sure do! You can spread your payments out with options like Afterpay or Shop Pay at checkout, making it easy to get what you need without the upfront pinch.
Do you offer international shipping?
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Right now, we ship Australia-wide. If you’re overseas and keen on something, let us know, we’ll see if we can make it happen.
Can I pick up my order in-store?
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Absolutely! If you’re local, you’re welcome to collect your order from our Youngtown store. Just choose the “local pickup” option at checkout, and we’ll let you know when it’s ready.
How quickly do you ship orders?
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We know you want your gear fast! Orders placed before 1 pm AEST are shipped the same day, and anything after that usually heads out the next business day. You’ll get a tracking link as soon as it’s on the way.